Frequently Asked Questions

Q: What will happen at my first massage?

A: We will ask you to fill out a basic health history form to let us know about any current concerns you want us to deal with. We'll then give you privacy to make yourself comfortable and ready for your massage therapy, once you are ready your therapist will begin, If you have questions before during or after please do not hesitate to ask them.

Q: Isn't massage just to help you to relax?

A: Massage is excellent for relaxation! But it also has many other benefits. Massage helps with chronic muscle aches and pains. It helps to reduce stress and ease muscle tension. It's also great to improve circulation, alleviate breathing problems, lower your blood pressure, reduce headaches, improve your daily mobility and wellbeing, and help you manage anxiety and depression. Massage also helps to promote good, healthy sleep. There are many examples of different massage therapies, including Swedish Massage, Deep Tissue Therapy, Stone Therapy to mention just a few.

Q: What if I fall asleep or snore?

A: When it comes to massage frequently asked F&Qs, this is a common one. It's normal to fall asleep during a massage. You might be feeling stressed and sleep-deprived, so falling asleep is normal once you're in a relaxed state. There's zero judgment from us if you snore. We're pleased you're relaxed enough to fall asleep, and we won’t mention it.

Q: Is it okay to ask for more or less pressure?

A: YES! Some massage techniques are pretty gentle. But do ask your therapist if you'd like more or less pressure during your session. We won't be offended!

Q: Do I have to take my clothes off?

A: The therapist will leave the room while you're undressing and will provide towels and blankets to cover you during your massage. Only remove clothing as far as you feel comfortable (underwear must be worn).

Q: I’m self-conscious about _____. What should I do?

A: We all have parts of our body we're self-conscious about. Some areas you may be concerned about are:
   • Your weight
   • Unwanted body hair
   • Scars
   • Acne or other skin blemishes
Please don't let this stop you from getting help from a massage therapist. If you're sensitive about a particular area, ask them to avoid it. Whatever your concerns, know that your therapists are friendly, supportive and judgment-free.

Q: Should I talk to the therapist during my massage?

A: Some people prefer to chat while others don't but don't feel you have to make conversation. If you want to close your eyes and relax, that’s alright. Do say if:
   • You're feeling hot or cold
   • You're in pain
   • You have questions, or you forgot to mention something important

Q: How can I be sure a massage clinic is reputable?

A: A reputable clinic will offer therapeutic massage from licensed certified therapists.

Q: I have a gift voucher and I am unsure on how to use it?

A: Please Book your appointment using our online booking system and just bring the code along with you to your appointment.

Q: What time should I arrive to my appointment?

A: Please arrive on time for your appointment to avoid a shorter treatment due to the allocated treatment times. If you are anticipating being late, please call our reception and let us know in advance and we will try to accommodate your delay if possible.

Q: If I want a Deep Tissue Massage should I see a male therapist?

A: No. It is a misconception that men give stronger massages than women. The effectiveness of a massage is entirely dependent on training. A massage does not have to be painful to be effective and if more or less pressure is desired please ask.

Q: How often should I book a massage and will I be pressured to rebook?

A: You will never be put under any obligation to rebook, PLEASE do not take any advise we give as any type of pressure to rebook.

Q: Am I supposed to tip the therapist?

A: It is completely up to you! If you do, you can be assured that your therapist will keep 100% of the tip.

Q: Do you offer sexual services?

A: Absolutely not. Our services are entirely therapeutic and non-sexual. We will not tolerate sexual requests or inappropriate harassment of our staff

Q: What are the benefits of massage therapy?

A: Massage therapy from a licensed practitioner can:
Lower stress
The long-term effects of stress can take emotional and physical tolls. Massage therapy may relieve stress and conditions associated with it, such as tension headaches.
Increased Immune Function
Medical research indicates that massage therapy can help boost immune system strength by increasing the activity level of the body’s natural “killer T cells,” which fight off viruses.
Boost Mental Health and Wellness
Research suggests that symptoms of stress, anxiety, and depression (all associated with mental health) may be directly affected by massage therapy.
Pain Management and Improved Range of Motion
Pain can negatively affect a person’s quality of life and impede recovery from illness or injury. Recent findings highlight the role of massage in pain management.

Q: When should I avoid getting a massage?

A: In general, there are a few conditions that would prevent you from getting a massage. Of course, do not schedule an appointment if you have a fever or a skin condition that is contagious. The first trimester of pregnancy is generally considered off-limits for massage, as are active chemotherapy or other intensive medical treatments. If you have a serious medical condition and you are unsure if a massage would be safe for you, massage therapists will recommend that you speak with your GP to get approval first. We hope these massage frequently asked questions and responses help you feel happier about booking your massage. Get in touch to book your treatment and ask us all of your questions (even the embarrassing ones).